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The aim of BOKA is to offer a high quality and uncomplicated service to our customers. Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘checkout’ and you will be asked for a few details that we need to be able to complete the order. All prices and values on this web site are in UK Pounds Sterling.

ADDRESS DETAILS

To help us get your package to you as quickly as possible please double check your postal address to ensure that it includes house number or name, street, town and postcode .

DELIVERY CHARGES

All orders will be dealt with as speedily as possible, with most orders being dispatched within 3 to 5 days .We will contact you should we anticipate any sort of extended delay.

Standard delivery £3.95 sent by First Class Royal Mail .

FREE DELIVERY FOR ORDERS OVER £50.00.

We only dispatch to mainland UK.

Please contact us on 01363 899509 for further information.

Sorry but our gift certificates are unable to be used on our website.

RETURNS

If you are unhappy with your goods or product is damaged please contact us by e-mail or phone within 14 days for a full refund (or exchange if you’d prefer).

Please return it to us in its unused and original condition.

In all circumstances returns should be sent to us at:

BOKA

3 High Street,

Crediton,

Devon,

EX17 3AE

It is recommended that you send your returns back to BOKA using recorded delivery so you have proof of delivery, with an explanatory note enclosed.

You will have to meet the delivery costs of returning the products.

Please allow 5 working days for returns to be processed once they reach us.

This does not affect your statutory rights.